Frequently Asked Questions

Phone 970-225-9404

ORDERING: We would like to give you the very best personal customer service and we look forward to talking with you. If we are not able to take your call, please leave us a message so that we can get back to you to assist you with your order. We are on the phone with our artist-friends and collector-friends most of the day and we want to count you among them. Email sales@gallerybest.com

AVAILABILITY: All of the artwork displayed at Gallery Best is crafted by American artists. Some of the artists are able to maintain a limited stock, other artists will craft your piece upon order. The production time will vary from artist to artist. The average time is 2-3 weeks but but for some artists it is less and for some it is more

ONE-OF-A-KIND: Some of the pieces on display are described as "one-of-a-kind". At any given time a one-of-a-kind piece may be available or it may have already been purchased by a collector. Please e-mail us or call us as soon as you are interested!

CUSTOM ORDERS: We are proud to say that we personally know every artist we represent at Gallery Best art gallery, and many more as well. Among those artists, we know an elite and talented number of them who thrive on the challenges of custom orders. If you have a custom order in mind, we will try our best to connect you with an artist who will make it come true for you

SHIPPING: Shipping and handling within the continental U.S. is, in most cases, included in the purchase of the piece. Custom orders and rush orders may require additional S&H charges. The type of carrier - UPS, Postal Service, etc. - will vary according to the piece. Pieces are carefully packaged and insured. For shipping time information, please read on.

EXCHANGES: We are certain that you will be very happy with your purchase.In the event that you feel an exchange is necessary, all returns must be authorized. Please call us within 1 week of receipt to discuss the exchange and to get mailing instructions. Refunds are not available but we will exchange the piece or issue you store credit. Special orders, sized, altered, or used items are not returnable.

E-mail sales@gallerybest.com